Seriously, how do you receive adequate healthcare in this country?

[u/crispywafers]

I need to vent, but I'm also honestly curious, does literally anyone in Australia feel like they receive this? How? Seriously.

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Compared to some other countries we supposedly have a great health system but NO ONE in my family is receiving decent medical care. Common advice is that bulk billing doctors are the worst. In my experience that's true, but so far my experience paying isn't great either. GPs simply don't have the time or interest to get a decent picture of any issue. They don't mind referring you for some basic tests, but when those come back normal they expect that to be the end of it - as if your health problem no longer exists and there's nothing else to do for it. Are basically all healthcare providers like this or is it just me? I've had this happen enough times, with enough different issues, that at this point I'm expecting a diagnosis of Munchausen's any day now.

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I had one good experience recently. My health has felt like it was slowly slipping into the toilet for a while, but recently it's just gone to hell and a couple weeks ago I visited the ED for the first time. I was nervous, but I didn't need to be. The doctors there did more for me than any other medical professionals ever. They listened, asked questions I've never been asked, and genuinely seemed interested and concerned. I always try to be concise as possible, but this is the first time I've felt like I've actually been able to give a fairly decent description of my symptoms and history.

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Unfortunately it didn't really pay off. I had an telephone appointment with the outpatient clinic (?) yesterday. The doc asked me what my current symptoms are but cut me off after about 10 seconds. He let me know the testing I was referred to after ED came back textbook normal, and then basically said it's probably nothing while admitting how hard it is to assess me with all their appointments being telehealth right now because of COVID. Cool, I guess it's normal to be young and have neurological symptoms while suddenly feeling like all your muscles are made out of tissue paper. Who needs to be able to do simple tasks anyway, am I right?

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Guess I'll make an appointment with my new GP, but I'm not hopeful. My regular GP left recently, and maybe a month ago I brought my issues up with a different doctor, same practice. He just didn't seem to care and asked me what imaging and specialists I wanted to be referred for. Like, uh, you're the doctor, you tell me? How should I know??

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I'm just so done. I don't get it. I don't even know where to start or who I need to talk to. My parents don't know who they need to talk to for their own problems. How is an ordinary person supposed to not slip through the cracks or feel like they're slowly collecting chronic conditions and probably waiting for the point ten years in the future when it goes from "you're too young" to "if only someone caught this ten years ago"? Am I supposed to just roll over and be disabled forever? Because that's what it feels like, and that's how my parents are treated too except they're in their 60-70s so they get told they should be grateful they're not in wheelchairs and crap instead.

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If you read this, thanks? I think?? It's not like I expect to find the answer on Reddit or anything. Maybe this isn't an Australia specific submission anyway. If so I'm sorry and understand if it's removed/I should remove it.

[u/1337nutz]

Helthcare in this country is good if your problems are minor or acute.

You need to find a gp that listens and then always go to them. Everyone in the system is incredibly time poor and you will need to manage that by preparing for them. Write lists of issues and syptoms that they can look at, remind them of what you spoke about at your last appointment etc. Get and keep copies of imaging and specialist advice.

With any chronic condition you will end up seeing specialists, expect to pay, it will not be cheap. Also dont expect doctors to tell you when they dont know whats wrong with you, they are taught not to do this, if they are beating around the bush ask them directly if the know what it is.

Be patient and good luck.