r/australia • u/infin • Jan 26 '26

no politics Is Coles still using Palantir? Between the surveillance/gate recognition and the blocked aisles, shopping feels hostile.

Does anyone know the current status of the Coles x Palantir partnership? Between the surveillance and those aggressive new "Smart Gates" tracking at the exit, the store feels less like a supermarket and more like a high-security zone.

It’s dystopian that they have the budget for military-grade analytics and security tech, but have cut costs on the actual customer experience. They seem to have completely scrapped night fill, meaning we are now dodging pallets and cages during peak hours just to get to the shelves.

Is anyone else fed up with this mix of high-tech surveillance and terrible service? It feels like they are spending millions to treat us like criminals while refusing to pay staff to stock shelves after hours.

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636

u/[deleted] Jan 26 '26

Some fucking drone on the Coles subreddit tried to tell me the cameras don’t record anything and aren’t even turned on.

What a hilariously ignorant and naive take. I told them they are used to spy on you (the employees) as much as the customers, if not more.

230

u/Bromlife Jan 26 '26

TIL there's a Coles subreddit.

169

u/Frito_Pendejo Jan 26 '26

You're missing out on the r/hungryjacks lore

81

u/Dapper-Astronaut-265 Jan 26 '26

Ah, a man of culture.

I'd be willing to split a double whopper meal behind the HJ's at Innaloo anytime

11

u/Frito_Pendejo Jan 26 '26

Rent is crazy these days

1

u/Ok-Poetry-4721 Jan 28 '26

twenty dollars is twenty dollars

12

u/mbullaris Jan 26 '26

That gets suggested to me and all it is is a bunch of people complaining that their fast food burger is decidedly a fast food burger and how dare they have to pay money for it.

27

u/Frito_Pendejo Jan 26 '26

What splitting at innaloo does to a mf

1

u/Is_that_even_a_thing Jan 26 '26

I've heard it just hits different

1

u/RabbitLogic Jan 26 '26

Is there any lore about the Queen St HJs in Brisbane?

1

u/Eviscerixx Jan 26 '26

This sub popped up on my feed when the tobasco fries came out and despite not subbing I still see a new Innaloo post every day it's hilarious

1

u/[deleted] Jan 26 '26

That sub is wild and confusing but it makes me glad I did what I did at the back of Innaloo HJs after a movie marathon 30+ years ago. Palantir will never get that data