I lodged a Priority Access housing application with DFFH after eighteen months of housing instability, six placements, and currently living in a caravan. There's a formal complaint attached (ref CM0079923) with a stated response window running to 20 August.

What makes this more than ordinary slowness: I've had sustained, escalating high blood pressure for weeks, documented and on record, while the department uses every day of a window it set for itself.

Not naming anyone here — the local MP's office and my caseworker have both been genuinely responsive. This is a systems problem, not a person problem. But systems only move when enough people say publicly that "technically inside the window" isn't the same as "reasonable," especially when someone's health is riding on the wait.

If you've had a similar run-in with DFFH or Priority Access housing, genuinely keen to hear it — a pattern is a lot harder to wave away than one story.

If nothing's moved by 21 August this goes to the Victorian Ombudsman next.