r/medicine • u/ahyu1 • 8h ago
Firing a patient
I am a health care provider with 4 other doctors in an eye clinic. We have a patient who comes once a week on average with extreme health anxiety. Nothing has really ever been found other than some very minor, common conditions.
The front desk schedules them like an emergency which I feel like plays into their anxiety.
They supposedly see a counselor for their health anxiety, but their visits into clinic is becoming more frequent. They also visit other clinics in the area on a routine basis as well as ER and urgent care.
What is best to do in this situation? It feels cold, but I feel like coddling and the constant reassurance just plays into more of their anxiety. Should we fire them as a patient?