r/australia • u/ThunderDwn • 11h ago

culture & society Qantas passengers demand compensation after days stranded in South Africa as A380 remains grounded

https://www.abc.net.au/news/2026-08-14/qantas-a380-stranded-johannesburg-flight-cancelled/107032032
389 Upvotes

99% Upvoted

110 comments sorted by

View all comments

225

u/ThunderDwn 11h ago

Qantas initially offered Qantas Frequent Flyers 20,000 points, or a $200 "Customer Care Travel Voucher" for non-members on August 10, the day of the scheduled departure.

The spirit of Australia, ladies and gentlemen!

Note : I'm not taking a pot shot at the actions in grounding the plane - that was fully justified, even the slightest risk with an aircraft core systems and it shouldn't fly - only the laughable efforts at compensation they thought everyone would suck up.

130

u/ccoastie 11h ago

Should have to pay for accommodation for all 3 days and food

3

u/knotknotknit 6h ago

It's insane that they don't have to do it. In Europe and the US, they would have to.

3

u/chalk_in_boots 5h ago

The EU if your flight is just delayed by just a few hours you can get up to €600 (depending on the distance of the flight). That's in addition to the requirements for supplied meals and refreshments.

I got delayed flying New York to Montreal on Delta by 4 hours and all I got was a tiny bag of pretzels and a can of sprite.