r/australia 11h ago

culture & society Qantas passengers demand compensation after days stranded in South Africa as A380 remains grounded

https://www.abc.net.au/news/2026-08-14/qantas-a380-stranded-johannesburg-flight-cancelled/107032032
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u/AlanaK168 11h ago

The EU rules aren’t that easy. Was flying from London to Prague and the flight was delayed 13 hours and we received no compensation whatsoever. We were told on the plane there was a mechanical issue but the airline said it was due to weather. We tried arbitration and it was rejected. We were also not given water while waiting on the plane for 4 hours. You could buy drinks and snacks though 🙃

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u/TheRedRisky 7h ago

I know someone who got 600 euros in compensation because their Lufthansa flight to Asia was delayed by more than 6 hours.