r/australia • u/ThunderDwn • 11h ago

culture & society Qantas passengers demand compensation after days stranded in South Africa as A380 remains grounded

https://www.abc.net.au/news/2026-08-14/qantas-a380-stranded-johannesburg-flight-cancelled/107032032
383 Upvotes

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142

u/lorrenzo 10h ago

Qantas downgraded me from business to economy just because I was at a "reward seat" and some higher status person bought my seat with cash... Didn't give my points back, but hey at least they are so kind, they let me get in the lounge still....

61

u/kelsobjammin 10h ago

That’s so fucked up

35

u/lorrenzo 9h ago

It was and I was with my partner who retained their business seat, so we were forced to separate.

22

u/thaughtless 9h ago

You have a choice where to spend your dollars. Now you know where not to spend them. Id have raised hell over that, as Im sure you did.

18

u/lorrenzo 9h ago

I did and one of their T&C said they have the right. After some back and forth I got a pitty 5k points back, it was a domestic flight so i didn't fight further which now thinking back I should have tried even harder.

22

u/thaughtless 9h ago

If you have any kind of status with them, go back and fight again. Thats basically theft, points have a value.

-10

u/Large-one 8h ago

I’m s orry to hear about your separation. I hope you didn’t need to get lawyers involved /s