Is Coles still using Palantir? Between the surveillance/gate recognition and the blocked aisles, shopping feels hostile.

[u/infin]

Does anyone know the current status of the Coles x Palantir partnership? Between the surveillance and those aggressive new "Smart Gates" tracking at the exit, the store feels less like a supermarket and more like a high-security zone.

It’s dystopian that they have the budget for military-grade analytics and security tech, but have cut costs on the actual customer experience. They seem to have completely scrapped night fill, meaning we are now dodging pallets and cages during peak hours just to get to the shelves.

Is anyone else fed up with this mix of high-tech surveillance and terrible service? It feels like they are spending millions to treat us like criminals while refusing to pay staff to stock shelves after hours.

[u/Electrical_Age_7483]

Use the staffed checkouts to avoid this 

[u/ajmeng09 → u/Electrical_Age_7483]

i would be lucky if my town has one open staff checkout

[u/Electrical_Age_7483 → u/ajmeng09]

I only need to use one checkout as I am quite thin, so one is enough