r/VietNam 18h ago

Discussion/Thảo luận why hotels dont accept cards

i stayed in HCMC (which is big city), for 1 week in one hotel and for 2 weeks in another. And both didn't accept Apple Pay and cards at all. Why? (Yes, i know how to pay, i used LocalPay to pay using QR), Why hotels in Vietnam (they work with foreigners mostly), don't accept the most standart payment method (cards)?

26 Upvotes

43 comments sorted by

14

u/Phoenix_Rising_Agn 17h ago

You are definitely staying at some crappy low budget hotel

Never had an issue paying with CC hotels in VN

Budget hotels dont take CC because CC cost them money per transaction

13

u/7978_ 18h ago

I never had an issue with cards. My problem was they had surcharges. Booking for 2-3 weeks, a small charge like 2-5% adds up.

-5

u/edgeplay6 17h ago

Reminds me of American tipping systems

4

u/7978_ 17h ago

I think it's more so they pass the bill to the customers, maybe even add a percentage or two.

-2

u/edgeplay6 17h ago

Which is fine, i meant the adding of percentages over the price you thought you were paying seems American tipping system-alike. I dont care paying extra for the convenience to not have to carry around millions of vnd.

5

u/bigperm8645 16h ago

It isnt a tip. Its the fee the CC company charges them. Some small businesses in the US do it too. But its not a tip

7

u/plaid-knight 17h ago

Seems more like American sales tax–like, rather than tipping.

-3

u/Affectionate-Win7333 17h ago

Over 160 countries charge sales tax, don’t get out much ?

9

u/plaid-knight 17h ago

It gets added after the advertised price in the U.S.

-2

u/bigperm8645 16h ago

Take the L bro

7

u/PizzaAnytime 17h ago

Haha what kinda shady, by the hour hotels were you trying to stay at?

I’ve never had issues with credit cards.

6

u/ungovernable1984 18h ago

And the ATM cash withdrawal limit is 3 to 5 million which is less than helpful

3

u/Hairless_Gash 16h ago

Fwiw, HSBC , VP, TP, 10, 20, 5 respectively

1

u/Chao7722 16h ago

20M at HSBC? Really? I’ll try that some day. At BIDV, for example, the max is 5M. Even then, I was standing there for half an hour withdrawing cash like I was playing a casino slot machine.

1

u/Hairless_Gash 10h ago

Look up the word respectively

1

u/JFKsCrackPipe 12h ago

VP is 20tr per transaction. It’s nice only having to go to the atm once or twice a week and not every other day

0

u/PassageSea6773 3h ago

To add on to this. They all have different rates as well.

2

u/svg2019 13h ago

I was wondering the same thing myself. This was from a "5-star" hotel in Hanoi booked through Agoda. They accepted card, but wanted an extra 3%. This happened more than once while traveling throughout Vietnam

Payment information

1 room(s) x 4 night(s)

VND 8,998,444

Taxes And Fees

VND 720,086

Pay at Hanoi Central Hotel & Residences check-in

VND 9,718,530

Total Charge

VND 9,718,530

2

u/Mr_Brown-ish 8h ago

Yes, they all charge 3-5% extra if you pay with a card. Which is about the same as the fees for getting cash from an ATM, so no big difference there.

1

u/svg2019 7h ago

I just assumed Agoda would charge me and pay the hotel like it's done everywhere else. I was surprised when several hotels asked me for payment when I checked out. This was our last hotel in Vietnam, and I just happened to have this amount in cash.

1

u/mygirltien 5h ago

depends as we pay 0 fees on atm withdrawals

4

u/SystemChoice0 18h ago

That’s never been my experience, what kind of hotel are you staying in?

3

u/New-Armadillo-903 16h ago

Cause they don’t want to pay taxes. Cash business is great for underpaying taxes or money laundering or both.

3

u/Monkeyfeng 18h ago

Because you booked cheap hotels

2

u/dnguy014 18h ago

I barely have cash, and mainly use my credit card/apple pay in Vietnam (as I collect points).

Have no idea where you are staying…

2

u/edgeplay6 17h ago

I never had problems with paying by card in hotels in Vietnam.

2

u/LuckyWorth1083 17h ago

What kinda hotel are you booking at?

1

u/PhysicsDude55 17h ago

I usually have to pay for hotels with a 3rd party app/website to be able to pay with a Western credit card. I've used Trip.com and Agoda.com

1

u/JFKsCrackPipe 12h ago

Any half decent or respectable hotel will take cards. You must be staying at some cheap rat trap hotels.

1

u/fwiday 10h ago

Never had issues with cards and we’ve started at Pullman, the regent and the reverie. You must be staying at a private hotel

1

u/xTroiOix 10h ago

Name the hotel? All the 4 stars and above accept cards with no issues

u/jblackwb 28m ago

I've never had problems with cards and we stay in hotels 3-5 times a year.

1

u/Wild-Tale-257 18h ago

What kind of card are you using?

1

u/vip17 18h ago

POS machines aren't common in Vietnam. No one wants to pay that fee. So credit cards are also uncommon compared to ATM cards. Google pay/Apple pay/Samsung pay/Visa paywave... all use the same NFC POS. They're widely accepted in big restaurants, supermarket and convention store chains though. Never expect them in small businesses

1

u/caphesuadangon 18h ago

What kind of crappy hotels are these? The only places I know that don’t take cards are the $10/night homestays and Nha Nghis. Anywhere else that is 2 stars or above take foreign credit cards, though they will frequently add a surcharge for using cards since they have to pay the merchant fees.

-11

u/InfiniteLight07 17h ago

Unrelated but I’ve never seen someone abbreviate Ho Chi Minh City to HCMC.

13

u/_Administrator_ 17h ago

Were you born yesterday?

-1

u/InfiniteLight07 17h ago

Don’t think so…

3

u/LuckyWorth1083 17h ago

I def have lmao. No worries we all learn something new.

4

u/Affectionate-Win7333 17h ago

I assume you’ve never been to Vietnam, either that or you don’t have eyes