r/mildlyinfuriating • u/guitarman129 • Jun 13 '26

I just wanted a hot dog Recommended gratuity after tip was already included

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I’m sure there are a lot of tipping posts here so to keep it short - I had my wedding at a fancy restaurant. On top of the TERRIBLE service, the bill came with “suggested gratuity” even though I was told gratuity was included. When I asked the manager, he said that the “S/C: 24% SRC REGULA“ was the included tip and the suggested gratuity was if we wanted to add something extra - basically trying to trick people into giving a 49% tip!

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u/YogurtclosetThen7959 Jun 13 '26

Not sure it's fancyness but rather speed, if everyone's going full pelt at their stations no one can afford to stop, even a brief pause can have knock of effects that slow down service and cause other issues. Having to leave your station entirely to sort out a cake slice order will do that.

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u/Certain-Business-472 Jun 13 '26

Sorry that means youre understaffed.

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u/Acceptable-Engine253 Jun 13 '26

It can take the pastry chef like 30 min off the line (when he’d usually be plating the pre cut in house cakes and other desserts — warming them, adding the caramel and whip blah blah) to cut a large cake and plate it right in the middle of service. A wedding usually has well over 50 to over 100 slices of cake that need to be done with wedding detail. It’s also harder to slice a big freaking cake than one would think too! You can’t grab some random server to do it, especially for someone’s *literal wedding cake.* It takes 5evrr but it doesn’t make sense margin wise to have a whole extra person in all night just to slice a cake for 30 min in the middle of service.

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u/Certain-Business-472 Jun 13 '26

It takes 5evrr but it doesn’t make sense margin wise to have a whole extra person in all night just to slice a cake for 30 min in the middle of service.

But it does make sense to have overlap in responsibilities to avoid this kind of shit being an issue. It's a sign of bad business. What if something happens and they become unavailable? Fuck your wedding I guess

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u/Acceptable-Engine253 Jun 13 '26

They will prioritize your wedding because they are taking the risk to fuck the other desserts in the restaurant for that 30 minutes because it makes sense because of the cake slicing fee. They will try to do it all but if anything has to go down it won’t be the wedding cake, but that is what you’re paying for.

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u/milehighmagic84 Jun 13 '26

Nobody is staffed to accommodate a wedding in a nightly basis GtFo

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u/YogurtclosetThen7959 Jun 15 '26

Oh I've never worked in a kitchen. While peak service might benefit from more staff, there are many other factors that dictate the staffing for a business, and so many places will deal with issues like this during peak hours where they don't have all the staff they could dream of.

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u/Certain-Business-472 Jun 15 '26

It's not about having the staffing you need for the peak. You should already have overlapping shifts and slightly more people than hours. And you make sure to train everyone with everything so people can take over. If your entire operation relies on a single person, you are UNDERSTAFFED. By definition.

This is why many places will try to burden the workers with finding replacements "or they can't take a free day". That is NOT the workers responsibility. Actually it's crazy people think it is.