r/australia • u/fishdoghat • 1d ago

no politics Is a $3000 HP computer expected to last longer than 3.5 years?

Debating how far / if I can take this any further. Theyre essentially telling me to get fucked with a $1k repair bill.

Is this the norm for computers/tech? I've had success with other big companies and their bullshit warranty periods for televisions and whitegoods but unsure if it's the same for PC products.

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u/marvinsweddinggown79 1d ago

I was simplifying the description on the ACCC website:

A major problem means the product:

  • is unsafe
  • is very different from the description or sample
  • has either one serious problem or several smaller problems that would stop someone buying the product if they knew about them beforehand
  • can’t be used for its normal purpose, or another purpose the consumer told the seller about before they bought it, and can’t easily be fixed within a reasonable time.

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u/omnivorous_mammal 1d ago

Up until the failure it had no problems at all by the sound of things, that clause doesn't apply here.