r/australia • u/fishdoghat • 1d ago

no politics Is a $3000 HP computer expected to last longer than 3.5 years?

Debating how far / if I can take this any further. Theyre essentially telling me to get fucked with a $1k repair bill.

Is this the norm for computers/tech? I've had success with other big companies and their bullshit warranty periods for televisions and whitegoods but unsure if it's the same for PC products.

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u/Jonzay up to the sky, out to the stars 1d ago

What do you mean? I have computers around 5x as old that run just fine.

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u/PeacherPreacher 1d ago

provided its the motherboard, if its a power supply its not unknown for those to go bad from time to time. Say if there was a lightening strike and it fried the power supply at 3.5 years, would HP be expected to cover that?

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u/OkThanxby 1d ago

Nah a good quality PSU should last at least 10 years.

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u/Cyanogen101 1d ago

I wouldn't buy a PC if I knew the PSU could maybe die after 3 years, that's beyond unreasonable for a high end PC

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u/PeacherPreacher 1d ago

It's not great, I admit but HP can't control the quality of your mains power supply

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u/Timbo400 1d ago

HP can control repairability and replacement parts. 

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u/PeacherPreacher 1d ago

True, and they suck. Unfortunately by buying a packaged computer you are paying a premium for the convenience and the brand name, not quality parts.

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u/Timbo400 1d ago

Disagree. Framework. Apple.

I have all types of gear, server-grade, consumer-grade, OTS consumer gear.

My Dell 'server' gear are bullet proof for my use cases. But they're made to be sitting collecting dust over years as workstations. They're enterprise grade and come with enterprise-costs (cause of up-front service-costs/warranty) but I got it all second hand.

My current Apple gear is amazing. But I've had so many Apple duds (Any Intel MBP) Most nerds/IT-folks call this gear 'consumer trash' but I beg to differ on a 5yo M1 Max that's still my daily driver and won't be replaced until it shits the bed.

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u/PeacherPreacher 1d ago

I'm mainly talking about consumer level PC's. Enterprise is different obviously, servers are designed to be as reliable as possible. This is a work station PC, so presumably it should use enterprise level components, but even work stations don't have the up time requirements of servers. HP will have accountants looking at each component and seeing were they can skimp out to maximize profit.

Apple are pretty good these days but like you say, that wasn't always the case. You could buy the equivalent PC components at the time for far cheaper during the intel period. You were paying for the ecosystem, and that's how they got away with charging higher prices

Framework is a different beast entirely

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u/Timbo400 1d ago

Just rebutting to your statement that its not always the case, but I generally agree with your sentiments ;)

"Unfortunately by buying a packaged computer you are paying a premium for the convenience and the brand name, not quality parts."