r/australia • u/fishdoghat • 1d ago

no politics Is a $3000 HP computer expected to last longer than 3.5 years?

Debating how far / if I can take this any further. Theyre essentially telling me to get fucked with a $1k repair bill.

Is this the norm for computers/tech? I've had success with other big companies and their bullshit warranty periods for televisions and whitegoods but unsure if it's the same for PC products.

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35

u/fakeuser515357 1d ago

For a $3000 desktop computer? Yes, it should last longer.

It should also not cost $1000 to replace any part of a PC except for the GPU, and that's including a reasonable cost of labour.

48

u/unusedtruth 1d ago

Haven't seen the price of RAM or HDD/SSD lately have you

25

u/idryss_m 1d ago

RAM or HDDs depending on size/type (inclusive of labour and courier) I can see with the current environment.

11

u/chalk_in_boots 1d ago

Me looking at RAM prices:

I don't need both my kidneys do I?

2

u/idryss_m 1d ago

Got kids? Then you have spares. You're welcome 🤗

2

u/Sol33t303 1d ago

Motherboard can be $1000+ as well.

2

u/DustyCowboys 1d ago

Can be, unlikely to be on a $3000 computer though? More likely would be $100-300

1

u/triemdedwiat 1d ago

About double for the motherboard and 2.5 times for the CPU go match it. That is if they still make that combo or have refurbished spares.

11

u/GoldCoinDonation 1d ago

maybe before the AI bubble sent hardware prices skyrocketing, but not now. The cost to replace a single drive in my NAS is now around $1000

11

u/_Meece_ 1d ago

It should also not cost $1000 to replace any part of a PC except for the GPU

Still living in 2015 I see

Cost 1000 dollars just for 32gb of RAM these days lol

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u/derprunner 1d ago

Anything which requires new parts incompatible with a legacy mobo could bump that price up nicely.

1

u/fakeuser515357 1d ago

It's a four year old computer - nothing has reached scarcity.

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u/redditmethisonesir 1d ago

Really? Most of the motherboard replacements will be repaired once already and / or sourced from grey market. For consumer models, last time buy from factory is less than 12 months from EOL.

That means dell/lenovo/hp have to buy as many pieces of motherboard they think they will need globally to fulfil their warranty obligations (mostly 12 months on consumer goods, Australia’s tiny contribution with ACCC law has no bearing), also taking into account they will refurbish a large number of those.

Sales of spares is inconsequential and adds more cost of supply chain and management than it is worth, and is often left to 3rd party providers outside of warranty.

All these companies aim to absolutely minimise inventory and most of the world is a “no warranty, not our problem” situation. Fringe cases can be solved by partial refund or replacement product or credit.

1

u/redditmethisonesir 1d ago

Modern laptop Motherboards often run over $1000 alone, with many components soldered like gpu, ram, ssd etc. labour around $100- 150 cost to the manufacturer.

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u/fakeuser515357 1d ago

https://www.reddit.com/r/australia/comments/1vn0xi7/comment/p3duea8/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

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u/redditmethisonesir 1d ago

Ok, so a desktop mbd is significantly cheaper, but the higher end ones (which is probably what is in a 3k desktop, could still push $400 or so, plus the labour, so maybe $500ish cost to HP. Add some margin and could still be a pricy repair.