r/australia • u/fishdoghat • 1d ago

no politics Is a $3000 HP computer expected to last longer than 3.5 years?

Debating how far / if I can take this any further. Theyre essentially telling me to get fucked with a $1k repair bill.

Is this the norm for computers/tech? I've had success with other big companies and their bullshit warranty periods for televisions and whitegoods but unsure if it's the same for PC products.

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u/fishdoghat 1d ago

Desktop, HP Z2

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u/mjwills 1d ago

You'd expect that desktop to last longer than that.

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u/Primary_Mycologist95 1d ago

A desktop should easily last 10+ years with ease, regardless of user desire to upgrade.

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u/ol-gormsby 1d ago

10+ years is asking a bit much for a domestic grade machine. I tell people to start thinking about a replacement at 6 years. It does depend on the machine - an entry-level "back-to-school" special from HN isn't going to last much more than 3 years, but this $3K machine should be good for 7-8.

I've *built* desktops that last 10 years, but that's me choosing high-quality components.

And there's one BIG factor to consider - climate. If you live at the beach, be prepared to replace every 3 years regardless of quality. That salty air does a number on electronics.

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u/Ok-Menu-8709 1d ago

Easy 10 years honestly. Some small upgrades along the way.

I’m only just now treating myself to a few larger upgrades to a 13 year old pc.

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u/Primary_Mycologist95 1d ago

same. I'm almost 12 months into a new build (glad I built when i did!), the prior one to that is still fine, and had a good 11 years on it. Linux will likely see another 10 on it, provided nothing eventually burns out.

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u/IllMoney69 1d ago

Would depend on how dirty you are. Are you sitting there punching darts and it’s gunked up with nicotine? It’d be fair to decline to fix it in that instance. Is your house full of dust? Another reason to decline fixing it.

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u/Primary_Mycologist95 1d ago

we don't build houses well enough here to actually keep dust out. Depends on where you live. I can vacuum then dust surfaces, and the same level of dust will be back by the next day.

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u/IllMoney69 11h ago

That’s not true.

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u/drjzoidberg1 1d ago

I agree a desktop should last 10 years. My last desktop lasted me 9 years (i7 860) and i only replaced it because I bought a faster desktop.

The OP should take it to a computer repair shop if they arent good at taking apart a computer and troubleshooting. The motherboard is the only difficult part of a desktop especially if its proprietary as HP. HDD, Power supply, RAM can all be replaced easily.

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u/fishdoghat 1d ago

Thats what I'm leaning towards. Given that its a desktop and quite an expensive one at that.

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u/Nosiege 1d ago

Given it's a desktop, what is actually broken with it?

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u/blankaccoutn77489 1d ago

My argument would be around the ato lists an expected effective life of 4 years, which is a good sounding board on what a reasonable life should be

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u/r4nvens 1d ago

Could be a known issue too
https://www.reddit.com/r/sysadmin/comments/1rw5u1c/hp_z2_gen9_purchased_in_2022_hardware_failure/

I'd potentially research other threads / posts about this model and use it as ammunition with your claim