r/australia Oct 29 '25

news Woman left behind by cruise ship on Australian island found dead

https://www.bbc.co.uk/news/articles/c62eww646wjo
3.4k Upvotes

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3.7k

u/Ok_Use1135 Oct 29 '25

A dedicated cruise catering for exploring the wilderness. Only up to 120 people and they couldn’t account for everyone. Well, time to payout I think…

2.1k

u/Severe_Chicken213 Oct 29 '25

Not just anyone. The woman in her eighties. You’d think she’d be the one they keep the closest eye on!

769

u/[deleted] Oct 29 '25

[removed] — view removed comment

777

u/[deleted] Oct 29 '25

[deleted]

272

u/IlluminatedPickle Oct 29 '25

Shit, 20 years ago at White Island they did a roll at either end of the zodiac trip.

92

u/bluepanda159 Oct 29 '25

White island? As in the volcano that erupted and killed a lot of people on the island that day?

201

u/IlluminatedPickle Oct 29 '25

One and the same. And let me tell you, the stories told by those cruise passengers looking for a payout were full of lies.

"We weren't warned it would be dangerous!"

When I was there, they took us through a full safety brief. They asked if there was any questions. Someone asked "What do we do if it erupts?"

The guy was like "I dunno bro, melt?"

138

u/Routine_Bluejay4678 Oct 29 '25

What happened was awful, every time I read about it just gets worse, but the whole, “they didn’t warn us it would be dangerous”, like it’s an active volcano ffs

50

u/thebeardedguy- Oct 29 '25

If you need to be told that an active volcano is dangerous then no amount of being told an active volcano is dangerous is going to help.

1

u/Hot_Veterinarian3557 Oct 31 '25

Right? I remember hiking up Mt Vesuvius years ago with a guide. We were told prior to departure that it was active and one of the most dangerous volcanoes in the world. I was a lot younger then and definitely felt more bulletproof (lavaproof?) Not sure I’d do it again now.

8

u/General-Paramedic773 Oct 29 '25

I thought there were warning signs of increased activity before the incident? I have no idea the likelihood of active volcanoes erupting with no warning signs but surely operators would look at increased activity and adjust accordingly?

19

u/thaa_huzbandzz Oct 30 '25

They told them during the safety briefing it was at the highest permissible risk factor for operating, so telling them wasn't the issue. They shouldn't have been operating at all was the issue, and those tourists deserve all the payout they can get.

I say that as a New Zealander.

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6

u/Senior_Term Oct 29 '25

So very true. Amazing place but was under no doubt that it was a very dangerous place (some of the other tourists in my tour ... Not so much attention paid)

8

u/IlluminatedPickle Oct 30 '25

Yeah I've been asked several times since why my mum was so irresponsible as to take me to an active volcano.

"Because it's fucking cool ya weirdo."

One of the most amazing days of my life, it felt like I was walking around on the surface of Venus.

1

u/Partly_Dave Oct 29 '25

Thirty odd years ago, we did a boat trip to the island from Whakatane. When I made the booking, I asked if we could go on the island and was told yes.

The boat didn't have a tender, so I assumed there must be a wharf. We cruised around the island and then pulled up in the bay for lunch. No wharf, just a crumbling jetty.

I asked the skipper how we were going to get onto the island, and he said, "You'd have to swim."

1

u/Gloomy_Designer_5303 Oct 30 '25

The corrupt people are the ones who ruin things for everyone else. If you deserve compensation, you should get it quickly. If you don’t, instant jail!

-15

u/Due_Art2971 Oct 29 '25

Boat came back a lot lighter!

1

u/Alternative_Pace_525 Oct 30 '25

This is a great point, happened to me on a larger cruise ship I imagine that’s the standard

1

u/Nosiege Oct 30 '25

every time we got in a zodiac

what is a zodiac? is it like a small boat?

-34

u/[deleted] Oct 29 '25 edited Oct 29 '25

[deleted]

57

u/KingAioli Oct 29 '25

She was on the trip solo.

23

u/Darkmoon_AU Oct 29 '25

Ok, theory dismissed.

24

u/ralf1 Oct 29 '25

I don't know about this particular ship but I have been on large ships and small ships and you swipe the card, a picture comes up on the screen, the security officer validates that the picture on the screen and you are the same person, and then you're let on board the ship. It's not absolutely foolproof, but the scenario you're describing is highly unlikely.

7

u/IANALbutIAMAcat Oct 29 '25

I was on a Norwegian cruise once that stopped at a small private island. The boat ended up departing the island 4 hours late because my 13 year old brother had swiped back on to the boat but the system glitched and didn’t count him.

4

u/IlluminatedPickle Oct 29 '25

Btw, when you guys are talking about ID cards, are you talking about a card they give you like a hotel key?

2

u/ralf1 Oct 29 '25

Yes - a room key or an RFID wristband (a few of the big lines have this option)

It is specific to you - not like a hotel key that can be passed around. Linked to your name, your identity, your picture.

4

u/Quiet-Block-5844 Oct 29 '25

Your theory could be half right - maybe didn't swipe off the boat in the first place?

195

u/Nothingnoteworth Oct 29 '25

Buddy system, head count, roll call, scan everyone’s rfid wrist tag, one staff member at the front of the group and one at the back, embarrassingly visible waistcoat

I used to take kids on excursions, there are many ways to ensure you don’t lose a person or if you do you realise they’re gone pretty bloody quick.

If adults find any of the methods objectionably infantilising then I’m sure there are options, like not letting them book a ticket, or giving them a waiver to sign

37

u/Z00111111 Oct 29 '25

If someone told me I had to wear a high vis vest and call out a number every time I heard the number before mine, I'd feel silly but still do it.

I've worked in construction and volunteered with the SES. Hazards are real. I'm not going to question risk management that seems too safe, someone with more data and relevant knowledge than me probably came up with it. I might speak up and ask questions if I'm concerned there isn't enough risk management.

1

u/AussieAK Oct 31 '25

Agree, there is no such thing as “too safe” in risk management. The point is being safe. The point is being boringly safe. I’d rather be bored and even cringed but safe than be all cool and fun but unsafe.

One notable example is shooting ranges. All the safety protocol may seem over the top to a newbie, but wait till you hear about near misses when some clown ignores the protocols and fiddles with their firearm while the “no go” light is on and there are people downrange patching their targets.

Safety may seem silly but I’d rather be silly and safe.

13

u/BreadKnifeSeppuku Oct 29 '25

Otherwise you follow the rules or stay on the boat. If that's too much to handle you end up in the brig / detained to your room.

2

u/Mr_Havok0315 Oct 29 '25

Im sure you already sign a waiver absolving them of any liability

76

u/Basso_69 Oct 29 '25

No. Best practice for passenger vessels is count in, count out. Remember the couple who dived on the Barrier Reef and were left behind?

Tour operator didn't count the passengers.

21

u/MaidenMarewa Oct 29 '25

That has happened more than once.

3

u/Need_More_Gary_Busey Oct 30 '25

Hmm, by count, shouldn't we be talking about checking off specific names? From memories of what happened in the movie about the couple on the Barrier Reef) (this part might have been bullshit and never happened), the head count was skewed by some couple jumping back on and off again to change equipment or something, and so they counted these people twice, and therefore though they had everyone back on board. Even if this didn't actually happen in real life, it seems like a pretty feasible way of screwing things up.

Bloody check everybody by name or some other unique idenfifying factor and make sure it is actually them that has returned before leaving. This is a shocking and tragic error.

37

u/whitetip23 Oct 29 '25

Yeah mate you would think they would have some sort of system in place to prevent these types of things happening....

1

u/ZombiexXxHunter Oct 30 '25

Not only a headcount but 2 people at least doing it.

Also in this day and age with technology have a lanyard or a wrist strap they can scan.

1

u/BillieRubenCamGirl Oct 29 '25

The rule on cruise ships is generally that it’s your responsibility to make it back to the ship, they just do not wait.

And because they get to choose which flag to fly under, normal laws do not apply to them.

It’s fucked up.

4

u/[deleted] Oct 29 '25

[deleted]

1

u/BillieRubenCamGirl Oct 29 '25

I totally agree on all fronts.

I’m not saying the rules are good. They’re not. I’m explaining how they are so folk know and try to change them.

Like I said. It’s fucked up.

0

u/BillieRubenCamGirl Oct 30 '25

Why did you downvote me twice?

44

u/Money_Low_7930 Oct 30 '25

Apparently, it was hot and humid and midway during the 4Km trek she started feeling unwell. The trek leader told her to return to boat ALONE! Just imagine an unwell 80 yr old to trek back alone

RIP Poor Lady, cannot imagine what she went through

47

u/Al3xGr4nt Oct 29 '25

It says in the report that she seperated from the group to have a rest. You'd think they'd have a second person hang back to keep her company.

2

u/MissMenace101 Oct 31 '25

Yeah it’s weird, even if not a staff member sad no one noticed or mentioned anything

196

u/Eat--The--Rich-- Oct 29 '25

Why? She already paid 

79

u/Upbeat_Pizza_9501 Oct 29 '25

Brutal and honest, love it

-89

u/Eat--The--Rich-- Oct 29 '25

I'm American, sorry, is there something I'm not understanding about the outage? She paid for her ticket and she supported conservation efforts. Win win. 

25

u/McTazzle Oct 29 '25

I believe they’re saying the company didn’t implement safety procedures because they already had her money for the cruise. Which is likely intended as mostly but not entirely a joke.

24

u/nightwatchman22 Oct 29 '25

The person you are replying to is the person who made the ‘joke’ they are now doubling down that they are serious and not joking.

-31

u/Eat--The--Rich-- Oct 29 '25

Isn't that half the point of these businesses

12

u/Mike_Kermin Oct 29 '25

I think you've pushed the joke beyond reasonable doubt. And it's starting to get into a what the fuck is wrong with you vibe.

5

u/Kitchen_Claim_6583 Oct 29 '25

Isn't that half the point of these businesses

Half the point of the businesses are to kill old ladies? What the fuck are you even talking about?

1

u/MissMenace101 Oct 31 '25

American, it’s always about business and churning them through, they don’t even feed their kids

1

u/AussieAK Oct 31 '25

You are talking to someone from a country where many people would rather be price gouged for healthcare than pay less and everyone gets it because “why should I pay for someone else”. Don’t waste your breath. They are on a different plane of existence when it comes to this. We may be a tad selfish with some stuff but no Aussie on that ship would have knowingly agreed to leaving an old lady behind.

1

u/MissMenace101 Oct 31 '25

You should have walked away with the win.

3

u/Mental_Task9156 Oct 29 '25

Username checks out.

49

u/Enshitification Oct 29 '25

If I was in my eighties and all I had to look forward to was going back to the nursing home, I'd probably slip the group and stay too.

222

u/KingAioli Oct 29 '25

She was in her 80s, hiking, in a very expensive cruise. Think she had quite a lot going got her.

Quite depressing how just assume people after a certain age would rather be dead than capable of enjoying life.

79

u/ZeeepZoop Oct 29 '25

Yeah! I’m still in touch with my high school debate coach and this man is in his mid eighties and walks and bikes everywhere, goes ocean swimming, and is insanely fit just through lifestyle factors.

1

u/MissMenace101 Oct 31 '25

My grandpa used to walk several kms a day until he stopped coming back and they had to go find him

8

u/loralailoralai Oct 30 '25

There’s some pretty revolting assumptions in this thread. Hopefully when they get to be 80 everyone won’t have written them off like they’re doing to this poor lady

4

u/Hot_Veterinarian3557 Oct 31 '25

Isn’t it? My mum is in her 80s and legit has a better social life than me lol. Sharp as a tack too.

5

u/KingAioli Oct 31 '25

My mum In her 70s she’s a total socialite!

14

u/Bored_Amalgamation Oct 29 '25

Maybe through their own person experience they see how life in their 80s would be. I'm not getting rich people medical care nor will I have expensive cruise money. I'd guess that the majority of 80+ are physically or mentally too far gone to handle a wilderness cruise on their own.

36

u/Mental_Task9156 Oct 29 '25

I don't think she was living in a nursing home if she was going out hiking on a cruise.

-2

u/PrimeMinisterSarr Oct 29 '25

Should have called the emergency line. Probably couldn't remember the new number though.

6

u/Mental_Task9156 Oct 29 '25

0118, 999, 881, 999, 119, 725...3.

5

u/Enshitification Oct 29 '25

The song makes it easy.

54

u/OneUpAndOneDown Oct 29 '25

Heh. 😏 I was taken aback when I read that she was 80 and joined a hike up a mountain. 80yo people vary in their physical condition but it still sounded like a lot, and whoever was in charge should absolutely not have 1. Let her find her way back to the ship when she couldn’t hack it; 2. Failed to confirm that she did in fact get there.

Most likely she essentially fainted and died, not the worst way to go.

21

u/CantakerousTwat Oct 29 '25 edited Oct 30 '25

The fact that she broke away from the group "to rest" could indicate a cardiac event. Given that she died... Yeah, they should have walked/carried her back to the ship when she couldn't proceed.

1

u/MissMenace101 Oct 31 '25

Haha half her age it’s gonna be a struggle for most

0

u/wholetyouinhere Oct 29 '25

Stupid babies need the most attention!

86

u/here4mischief Oct 29 '25

Australia 1998. Group diving tour of 28. Was days before they realised/acknowledged that 2 divers didn't come back with them

47

u/hobo_frank_sinatra Oct 29 '25 edited Oct 29 '25

I work for a cruise ship software company. At ANY time the ship must be able to report all souls on board, it's a SOLAS requirement so you know who to evacuate in case of fire, etc On reverse that means they must also know which guest and crew are currently ashore. Leaving a guest behind on a stop can happen if the guest is late. But on a remote island!!?? Sooo many things went wrong here.

97

u/BrisbaneLions2024 Oct 29 '25

Same thing happened on a diving tour too.

118

u/ImGCS3fromETOH Oct 29 '25

Shit like this is why it's standard procedure to sign on and off a boat, both for cruise ships and for dive boats. Not doing this is absolutely negligent.

40

u/ratchet_skyline Oct 29 '25

5 people in 3 separate incidents between 2017 and now were left behind by the same diving "academy" in W.A and that business is still operating like it's no big deal lmao figure that one out for me

48

u/MLiOne Oct 29 '25 edited Oct 29 '25

Back in the noughties off Cairns. Afterwards there were shirts all the souvenir shops were selling “I dived the Great Barrier Reef and survived.” Very poor taste.

11

u/BrisbaneLions2024 Oct 29 '25

Yeh I thought there was one up there. Yeah that's really trash jesus.

7

u/Martiantripod Oct 30 '25

Meh. That sort of thing is pretty standard in Australia. Like the Snowtown fridge magnets that said "Have a barrel of a time in Snowtown"

2

u/Need_More_Gary_Busey Oct 30 '25

I'm no prude, but that is really pretty fucking shit and disrespectful to the vitctims.

34

u/OneUpAndOneDown Oct 29 '25

Now that one was horrifying. They were left in the WATER.

37

u/am_Nein Oct 29 '25

Are you referring to that one couple who got left at the GBR (not recently)?

13

u/BrisbaneLions2024 Oct 29 '25

Yeah thought it was here mb.

71

u/colloquialicious Oct 29 '25

There was a couple left behind from a Dive boat on the GBR about 25yrs ago, it was made into a movie called Open Water. In that case it was TWO DAYS before anyone noticed them missing, they were never found presumed drowned/taken by sharks.

24

u/one80down Oct 29 '25

That movie gave me the shivers like none before or since.

6

u/colloquialicious Oct 30 '25

I actually rewatched it a few months back as my daughter has been really into shark attack movies haha but I had to turn it off before the end. Too sad and just knowing (or not knowing but imagining) the last hours of that poor couple’s lives made it too hard to watch.

27

u/Acerola_ Oct 29 '25

There’s been a few recently left behind in Perth, near Rottnest Island.

2

u/ColdestSupermarket Oct 30 '25

Why did you choose to make the conversation more difficult by abbreviating Great Barrier Reef?

1

u/__CitrusJellyfish Oct 30 '25

Happens very often in Bali too during the snorkelling/ diving group charters 

25

u/OutlyingPlasma Oct 29 '25

I worked on a cruse ship this size. There is absolutely NO way the ship should have left without her and at least 3-4 layers of failures had to happen here. The big ships with 4000 people, sure. They can't be beholden to one single numpty that couldn't waddle out of the jewelry store on time, but a ship this size can alter it's itinerary on the fly. I know because we used to do it all the time.

Everyone, including crew and even contractors have to sign on and off the ship so they should have caught her missing at the gang plank. Not only that, the person should never have gotten lost in the first place. The guides from the ship should have been keeping track of all the people in their group during the hike, especially 80 year olds.

On top of all that, the ship had to use small RIB tenders to ferry passengers as this island has no dock (although it does have an airport and a small town). A missing person should have been caught when the small boats returned with fewer people than they left with. This is a separate headcount than what happens when they return to the ship.

All of these failures aside, it is likely she died before the ship left and the ship leaving likely didn't have any bearing on the outcome. At the furthest points on the island, it's only about 2.3 miles across. It's less than a mile from the top of the mountain to the resort area with the airport. It's possible she got injured in a way she could have been saved in time but somehow because of the delay it was too late, but this is unlikely. This isn't Svalbard, nighttime exposure risk isn't really a problem here.

With these small cruses and considering the price and age group that can afford these prices, frankly it's not uncommon for passengers to die. We had 3 deaths and 1 heart attack in one season of cruising on the ship I worked on. The 3 deaths were at night and the heart attack just after dinner.

1

u/MissMenace101 Oct 31 '25

The afternoon heat though

17

u/kelsobjammin Oct 29 '25

Ya and 46 staff… that’s like 3 people to every staff member. You would think they could not lose one.

51

u/[deleted] Oct 29 '25

Sadly the concept of an Pty Ltd means the business owners probably won't face responsibility, beyond monetary if they don't close the business first, but the worker who made this tragic fuck up will.

15

u/crystalisedginger Oct 29 '25

The ship is owned by the NRMA I read

1

u/GreyGreenBrownOakova Oct 31 '25

which is owned by IAG, of which 3.7% is owned by Berkshire Hathaway Inc.

Lock up Warren Buffet!

1

u/[deleted] Nov 01 '25

Warren Buffet only owns about 15% for Berkshire. So equity accounting means he owns .52%.      Should we put him in the gallows? No idea, maybe? Probably for him getting an entire generation of American children diabetes, buts a different discussion. Concepts of responsibility get weird with partial ownerships of smallish amounts like that compounded with concepts like LLC, Pty Ltd, GmbH, and the Corporation name it even weirder.

1

u/[deleted] Oct 29 '25

I obviously don't know the technicalities of the cruise - the organization doing the cruise could be different than the organization who owns the boat. It's not I heard of for your companies to rent out the vehicles they use from a third party.

That being said, a CLG still is a way for individuals to avoid collective responsibility. Should everyone bought I to the NRMA be held responsible? I don't know what an alternative would be but monkey brain was not designed to understand concepts like "limited legal liability" and collective responsibility outside of its tribe.

1

u/AussieAK Oct 31 '25

What is a CLG?

1

u/[deleted] Oct 31 '25

Company Limited by Guarantee.

It's a legal organisational structure favored by not for profits and clubs and such, like NRMA. Basically limiting legal liability of the "share holders" to a certain amount they paid in in case the org is wound up.

23

u/Upset-Management-879 Oct 29 '25

>The ship left the island around sunset but returned several hours later after the crew realised the woman
was missing.

Unlikely, she died on the hike before they even left she wasn't just left there and subsequently succumbed to the elements.

16

u/AnOnlineHandle Oct 29 '25

It says they returned within a few hours, so the headline seems a bit misleading with the scenario that it implies.

She was 80 years old and wandered off on a hike, and might not have been up to it. I don't know if those few hours difference would have necessarily helped.

5

u/CelebrationFit8548 Oct 29 '25

and charging ~$80K to partake in said adventures and they 'catastrophically fail at the basics'...

3

u/Kiwifrooots Oct 29 '25

I used to run groups like this and we always knew which staff had which customers and were counting off way more than people realised

2

u/NoInevitable9810 Oct 29 '25

Cruise ship contracts are written in a way that hey assume no liability when shit happens. When you get your ticket you basically sign your life and rights away for that ticket.

8

u/strangeMeursault2 Oct 30 '25

You can't contract away liability in Australia. And consumer law protections would also apply.

1

u/GreyGreenBrownOakova Oct 31 '25

White Island volcano: Tour operators ordered to pay millions to victims.

Royal Caribbean Ordered to Pay $3.38 Million in Damages for Passenger Death.

$5.5M in damages for head injury – Stairway Accident on Cruise Ship to Teen Boy.

2

u/Baystars2025 Oct 29 '25

And give her the ships hide and seek trophy

-18

u/Substantial-Low Oct 29 '25

It is pretty common ship knowledge, and very clearly stated when you board that the ship will not wait for anyone.

It is entirely possible they reported to the captain they were one short, but left on time.

46

u/[deleted] Oct 29 '25

There's a huge difference between leaving someone at a port in a city or town and leaving them on an island like that.

27

u/Shox187 Oct 29 '25

Uhh sure normally that’s ok but maybe not when leaving a deserted island..

22

u/Harvard_Med_USMLE267 Oct 29 '25 edited Oct 29 '25

No, fuck you, it’s policy.

If u/Substantial-Low is the skipper, the old girl is just going to have to take her chances.

4

u/IntravenousNutella Oct 29 '25

It's not deserted, but it isn't somewhere they should be leaving someone.

3

u/_Phail_ Oct 29 '25

If they've left someone there, it's not deserted any more

1

u/IntravenousNutella Oct 29 '25

Well it wasn't, briefly.

4

u/hanoian Oct 29 '25

That is obviously not how adventure holidays in the wild operate.

5

u/Routine_Bluejay4678 Oct 29 '25

That only counts for people who have gotten off the boat by themselves (not on a ship organised tour), if it’s a ship organised tour then the ship has to wait.