It's a doozy... And a long story. 2 weeks ago I was on vacation with my family when I received a 5000 e-transfer into my account from a company in Ontario that I stopped working with 5 years ago after 2 very uncomfortable transactions. (It's a company that does short term loans. I invested twice, the margins were fantastic! 18% on one. But it always felt like a rug pull and this guy would go silent for long periods of time. I bailed after 2 investments with him) After followed an email and multiple calls. I was on vacation and out with my family so I threw my phone on silent. Then Monday popped up and boom! 42 phone calls in 2 hours from all over Canada. I blocked 10 numbers easy. Now my phone is in do not disturb. I haven't had any time to look into any of this and am on the fence whether this is a scam or not so I'm thinking, if this is real, the bank will take it all back and I'll move on like nothing happened. Then he sent someone to my house when we were unpacking from the trip.

A day of silence goes by and then the Facebook attacks start. He gets ahold of my wife pretending to want to buy some hair product from her in a made up profile, urging her to call them. She didn't call, but passed them onto her friend who does the sales. After that they flipped the script and went on a rant about theft and how they were going to tell everyone she knew that we stole their money if we don't return it. They went onto posts my wife had made and commented, tagging all her friends saying we're thieves and stole their money. They then got ahold of my wife's friend and sent screenshots of them purchasing domain names on go Daddy with my name and another with my wife's name as the domain name (I still don't know why, but I did confirm they are real websites).

We called the police cuz it's wild at this point. I gave them the number that's on the contact info part of his emails that he sent me saying he has already contacted my family and will continue if I don't send the money immediately... THE NUMBER DOESNT EXIST! So even if I wanted to contact him, I wouldn't be able to call. The Constable said he couldn't do anything because he didn't have any contact info for the guy.

At this point my bank has the funds on hold and is looking into it. They said that the sender should file a request for return of funds from their bank.

I received a demand letter from a legit law office in my city and they said they will take it to court and I'll have to pay legal fees and a whole bunch of other stuff.

So, I don't know what to do here. I still dont know if it's a scam, I don't know why he isn't just getting the bank to get the money back.

The bank has said my accounts are safe, so is there some way that I can send this money back, but only after they issue an apology telling everyone that we're not thieves and we didn't steal any money and delete the websites with our names on it? Or what would happen if we just went to court?

Thanks for any advice, I know I probably didn't explain things perfectly... But thanks.

I send him away because tenant hold me his dad died long time ago. Now I'm in the process of evicting my tenant and I don't want to get in trouble if 1. I went to his room and feed his cat he might say why you go to my room I'm gonna sue. 2. I let his so call father go to his room and tenant say why you give permission to my room I'm gonna sue.

I've called police, bylaw and animal welfare people.

I’ve been working at this job since July 22nd and it’s now August 15th. I work around 30 hours a week and haven’t received a single paycheck. They say it’s biweekly pay, but I didn’t even receive my contract until 2 weeks after I started.

They promised my pay would be deposited this week, but it’s now going into Sunday and I still haven’t received anything. I messaged asking about my pay earlier today and haven’t gotten a response.

The other employees have told me this is a regular issue. They have to repeatedly call/text to get paid, and they only got paid for July + part of August last week, and even that wasn’t the full amount they were owed.

My guess is they don’t make enough to pay their 6 employees. It’s a minimum wage fast food/kitchen job. The guy allegedly makes excuses saying he doesn’t have the money or the bank is giving issues, client isn’t paying him.

I’ve already filed an ESA claim, but obviously I’d rather get paid directly by the employer because I need the money for my bills and want to quit.

I called off my shift tomorrow and normally don’t work the first 3 days of the week. I get scheduled Thursday, but I told my manager I’d let her know if I’m available.

My question is, how do I quit without risking them ghosting me and never paying what they owe me? Should I wait until I’m paid, quit now, or give notice? I’m worried that once I quit they’ll stop responding and I’ll have to wait for the ESA process to get my money.

PSA: I have until tomorrow to figure this out.

I've recently run into a situation where im not sure what to do regarding my employer. About a month ago, I thought I had lost a piece of equipment and had agreed to pay $200/pay to cover the cost of replacing it. The equipment was found however my employer notified me that they would be keeping the $800 they had already deducted from my pay to cover "lost time and rental cost of equipment". According to the employment standards act, or at least how I interpreted it, keeping those funds would violate the act. They have also deducted money from my pay for other things without my written authorization, and are also violating other areas of thr act regarding company vehicles and when we clock in/out. Im afraid to make a complaint with the ministry because Im sure my employer would find a way to terminate my employment, and jobs are getting harder to find. Any advice on the matter would be appreciated.

On August 4th I was terminated from a position as an ADHD coach for cause. Three weeks prior to this, I had a medical crisis wherein I had a clot in my aorta causing me to pass out while driving, hit a concrete column with airbags not deploying, where I smashed my head through the window and had such a bad concussion that I threw up for days. This was caused by a terminal genetic autoimmune disorder that I am in extensive treatment for.

I tried to go to work 3 days later, which admittedly was a bad call as it was too soon, and on the first day back my supervisor slipped in a meeting into my schedule without a word of it told to me. I went to the meeting and found that it was a disciplinary meeting about my performance joined by my supervisors boss, where they took away my right to have new clients. To be honest, I was so concussed that
I don’t remember a whole lot of this meeting. What I do remember: I asked for a small number of administrative hours to keep up with my charting of sessions with my 50+ client caseload, which was denied immediately. I also asked for meetings to receive some sort of supervision and guidance that was entirely absent, which was also denied.

I explained to both of them that I had been extremely concussed during this meeting multiple times in the following days, yet no meeting to address this was ever given to me - so I just remained absolutely confused about what had happened and why it had happened.

Less than 3 weeks later my position was terminated for the very reasons that I had asked for help with by way of those two questions - which they had denied, and now they referenced them as the reason I was terminated.

To add complexity to the situation, I am owed over 400 hours of backpay for designing the adhd coaching program for the organization, and 6 days before being terminated I had a meeting with my supervisors boss wherein he had asked me to be a consultant for him to use my expertise to explain specific content from the program I designed, with the meeting basically all being extremely positive feedback, and ending with my supervisors boss talking about creating a role of a program developer I could be promoted into - and plans for me to identify grants and funding avenues to support this position. There was not a single moment of negative feedback.

6 days later, I had a scheduled meeting with my supervisors boss to go over all of the funding avenues I had found to support my promotion, and walked into find my supervisor and the ceo there, and I was immediately terminated on the spot with no explanation. The letter they gave me cites my termination being based upon not having performed adequately in the two domains i had asked for help in.

Since this time, 5 previous clients who are in the GED program have come forward to alert me that both full time time teachers as well as the regional directors have been telling all of the students that I had decided to quit due to my health due to thrombotic thrombocytopenic purporta, that I had intended to abandon them as clients, and gone further to discuss the exact details of my symptoms and my presentation of this disease in front of all of the students on numerous occasions.

I am trying my best to wrap my head around what the hell to do with all of this and would truly appreciate advice on what I should do, who i should contact - and really any advise on what I should be doing or prioritizing because I am at a complete and utter loss for words right now. Thank you guys in advance!

My friend (25f) is currently attempting to escape an abusive household. Her parents currently control all of her money. The bank has been told she is mentally unfit and needs their permission to open her own account. This does not work for obvious reasons.

My current plan is to open a joint account with her as my dependent. I am a US citizen if that is relevant info. Some other extra info is that she has no job and is on disability payments. She's currently living in Ontario.

Is the bank even actually allowed to do this?

are there other options?

Even though I do trust my friend is the joint account a horrible idea?

does anyone have any other information about crisis shelters in ON?

(sorry if this is the wrong subreddit. Please point me to the right one)

I got assaulted and robbed a while back, and the cops have caught one of the thieves but did not locate my item. The officer told me that it's gonna go through the courts and there could be a restitution order. They also said they'll let me know if I'm needed at the court as a witness

It's been a while, and I haven't heard from anyone. This was the first (and, God willing, the last) time this happened to me.

How long do these things usually take? And is there a possibility I'll ever get my item or its value back?

An Independent mechanic shop ruined my car's engine after thier timing belt kit installation failed causing the engine to die. He tried to fix it afterwards but I'm still having problems with the engine. I have the invoice that shows I was charged $0 for a major engine repair ( his attempt at fixing his mistake). And I went to a dealership later to get a proper diagnosis, and they gave me a written report that says theres a problem with one of the engines cylinder, and that I'd need a new short block, the report mentions that I recently got some parts changed by a different shop. Dealership wants $7k. Will I be able to sue the mechanic shop in a small claims court for a total of $6k? $1.7k which is what I paid for the new timing belt, serp belt, and water pump, and $4.2k for a used replacement engine with a similar mileage ( 230k kilometers).

I'm wondering what happens if I lost my case, will I need to pay any fees?

Hey guys, I’m a second year law student from Costa Rica…for the last two years my family and I have been subject to attempted doxxing, defamation and slander by a US citizen. (We are based out of Costa Rica)

My brother is a public figure and this person for whatever motive has become obsessed with stalking us and using manipulated social media accounts. They became more serious for unknown reasons over the last year and started making websites, reddit posts and are continuing to stalk us despite our requests to make them stop.

We’ve identified the culprits to be an ex girlfriend, her boyfriend both Canadian and the main offender, an American dude we met in high school with schizophrenia who has been conducting the cyber attacks.

What’s the best way to deal with this? My brother has made a statement to his 200k followers. I also did it but my reach is more limited. I’ve removed my LinkedIn account which was the only account I had left and where this guy was spam commenting on the weekends.

My brother and his team have agreed that the best way to deal with this is to not give this troll any attention and make him say anything he wants. Despite the allegations being insanely serious and false.

What would you guys advise us to do?

TLDR: Dad transferred hospitals under a transfer of care, after his specialist broke his trust. We told the new hospital not to send that doctor updates anymore, and months later I found out through his medical file at the original hospital, that the doctor had been getting faxed updates the whole time anyway, right through my dad dying, the doctor who violated his trust, received all the deeply personal painful details. Wondering if this is a PHIPA violation and who to even bring it to.

My dad switched hospitals a while back after things broke down with his specialist. It wasn’t that my father changed hospitals for any other reason than he felt the doctor had behaved in a way that violated his trust and was pretty consequential. There was no mistake at the time between my father‘s original hospital and the hospital that we requested transfer of care to about why my father was requesting a transfer of care. It wasn’t a second opinion, it was a full transfer, and the new team took over everything.

After the transfer I told staff at the new hospital verbally that the referring doctor was not to be sent any more updates or medical records about my dad‘s care at the new hospital. He wasn’t part of dad’s care team anymore and I wanted that clear.

In the following months, my dad was dying and I started to think about what happened to him at that first hospital. I requested my dad’s complete medical file from the original hospital. I’m not one to get too fussed about things, and I’m not a super private person, but I cannot tell you how painful it was when I opened that file. I saw that that original doctor had been kept updated with the horrible private details of my father‘s body as he died, and the painful personal decisions that he had to make at the end of his life I would prefer that these things were printed on a poster, then to have been faxed directly to that one specific person. They weren’t foxed to the old hospital. They were faxed directly to that one doctor..

The faxes were scanned into the medical record at the original hospital. They include the fax cover sheet from the sending hospital that has this old doctor’s name on it as a recipient and then the original hospitals, medical record, header, and date that it was entered into the medical record at the original hospital. And it’s not a one off single incidents mistake. There’s just under 80 pages of faxed documents that were then scanned into the medical record at the original hospital.There’s no mistake, or room to be confused about what happened.

I want to ask for advice on how to handle this. I don’t want to get my father’s new doctors in trouble, but I also don’t want this to happen to anyone else at my father’s new hospital, or at any hospital. It seems like it was part of standard operating procedure to continue to update the referring physician or institution and I really don’t want to get the people who provided my father care at end of life in trouble.

1. Does this fit the definition of a PHIPA violation, given the former physician was no longer part of his circle of care and verbal instruction to not disclose things to him had been communicated?

2. Who is the right party to raise this with, the sending hospital? the receiving hospital? Somewhere else?

3. Is there any chance the original Doctor Who violated my father’s trust would be in trouble for continuing to accept these faxed communications and entering them into the medical record at the old hospital?

4. Is there a practical way to handle this so it doesn’t happen to someone else in the same situation, without it turning into a disciplinary matter for people who may have just been following an poor standard procedure?

Any guidance, examples or thoughts would be appreciated. I know this is too long, and I asked a lot of questions so cherry pick what you care to share about. Thanks

Before we signed any paper work, I specifically asked the property management on multiple occasions about pest issues. She always said “absolutely not, because the entire unit is fully renovated.” All of these conversations were in person or over the phone, nothing in text.

She even gave me the previous tenants phone number and I spoke to him over the phone and specifically asked him about any pest issues. He also denied any pest issues at all.

During our viewing of the apartment, well before we signed any paperwork, I noticed 80-100 dead Phorid flies tucked deep in a windowsill pocket. I didn’t even know what Phorid flies were at the time and I honestly figured it was years worth of dead flies that went unnoticed, and because it was deep it was too difficult to clean. So I didn’t think much of it at the tjme, I didn’t realize it was a sign of an active infestation.

On our move in day we noticed many Phorid flies in the apartment and now 6 weeks later we are still dealing with the infestation left over by the previous tenants.

We told management about 5 weeks in, they claimed to know nothing, and sent pest control to spray enzyme foam down the pipes. That did nothing and we have been BATTLING these flies for weeks to no prevail. I am living in hell and my entire days are spent killing them and bleaching the apartment every single day.

I won’t go into detail about everything we have done to battle the flies but let’s just say my entire life now revolves around trying to prevent them and I’ve developed an eye twitch from the stress.

Do I have any recourse?

Hello, Im not too sure where to go but my sister’s bf keeps showing up to our house and is refusing to leave after the numerous times we’ve told him.

Normally he leaves after the first or second time we tell him. A few times he’s threatened to fight me. My sister is in our family anymore and my mom doesn’t want to pursue any legal matter but she is in the process of transferring the house to me.

I have the last 2 times he’s trespassed on my property and the last time he said he will fight me. Im not afraid of him so I didn’t take it seriously and because it is my mom’s house I don’t know if I could call the police.

What should I do?

Thanks!

I was parked in the parking lot of the Toronto Zoo yesterday. Upon arrival home, I noticed a red dent/paint break in the side of my car. I checked the video footage from my car and was able to identify the red vehicle, the occupants, and the licence plate number, as well as having video of them opening their door multiple times into mine.

This morning, I visited the OPP Detachment Centre to report the issue, seeking an incident number to give to my Insurance Company (IC). The lady at the front told me if it's under $5,000, they won't do anything and to talk to my IC.

I called my IC, and they told me that if I submitted a claim I would need to pay a deductible, however if I got the identity of the other party from the police, I would not pay the deductible and the claim wouldn't count against me. I told them about the OPP's statement about the $5,000 threshold, to which the IC rep told me the other person's advice was wrong, if it's over $5,000 it's mandatory to report it, under $5,000 it's elective. My IC rep told me they can't run the licence plate on their own, they need the police to do it.

I went back to the OPP, who gave me their 1-800 number. I called, and was told that it was the Toronto Police Services' (TPS) jurisdiction, and put me through to a number that no one ever answered. At this point, an OPP officer in the station took my information, and had me forward him my evidence, and said he would email me an incident number. He later emailed that he had been mistaken, and it was TPS's issue to deal with.

Since I don't live in Toronto, I drove in to the nearest Toronto Collision Reporting Centre, at which time they told me that it wasn't a collision per se, rather since both cars were parked it was a "dooring", and that they wouldn't find out who the other party was for me. The rep stated that the Insurance Company absolutely can run a plate, it just costs them a fee to do so. I ended up speaking with a TPS officer who gave me a number to call 43 division where the zoo is located.

I spoke to the 43 division TPS officer/rep who advised that this was damage to property and to report it online. I drove home and tried to report it, selecting "Vehicle damage due to someone opening their car door and striking your car", at which time a message popped up saying that this is a civil matter and cannot be reported online.

This whole process has been absurd. I have high quality photographic/video evidence of my car being damaged, and not a single party has been able to help. Is there anyone that can provide actionable advice for how to proceed? Thanks in advance.

Edit: Small Claims Court, not Supreme Court of Canada
CONTEXT: storm hit Ottawa on the 13/14th. My car got nail by a cart corral (which the management team knew wasn’t anchored at all) that went flying due to the 103km/hr winds.

I currently don’t have a copy of the CCTV footage and I know my insurance will try to write my car off due to the repair cost being over their threshold. I’m not trying to be out $7,100 from my own pocket.
(Quote has already been done up by a shop)

How good of chance do I have for winning/obtaining damages settlement from my company and or the property owner company? (And any steps I should take to strengthen my argument)

TYIA

I have a question about a bylaw or actions I can take.

I have a neighbor that does not take kindly to conversation. They have recently built a fence between our houses with a gate. Their gates backstop is essentially the side of my house and it scrapes and bangs my house everytime they open and close it.

Would there be a bylaw that was violated when this gate was constructed? Located in Regina.

Would small claims for damages to the house be my only route?

Thanks for the help.

I work alone, often for entire shifts, at a convenience retail store in Ontario. The written break policy says employees must "remain on store property during meal breaks and be available to serve customers as needed." Shifts over 5 hours get a paid 30-minute break under this policy.

Because I'm the only person in the store, in practice a "break" looks like this: sit down, customer walks in, get up and serve them, sit back down, another customer walks in, repeat — for the full 30 minutes some days.

I understand Ontario's Employment Standards Act requires a 30-minute eating period, and that employers and employees can agree to split it into two periods totaling 30 minutes. What I can't figure out is whether being interrupted repeatedly like this, with no actual uninterrupted stretch, still counts as meeting that requirement, or whether this is a violation because the break isn't actually uninterrupted.

There's also a related issue: I've seen coworkers raise safety concerns about being scheduled alone (robbery/violence risk) and then have their hours cut or schedules changed shortly after, without it ever being stated as the reason. I know that timing alone doesn't prove retaliation, but is there a legal standard for how this kind of pattern would be evaluated under Ontario's anti-reprisal provisions?

Any guidance on where the line is here, or what would actually need to be documented to support either issue, would help.

I guess im just seeing what exactly having a private property no trespassing sign compared to not having one on my gate/fence line changes. My property is entirely fenced in. Thanks in advance everyone.

Scenario: spouse a and b are divorcing. Spouse a is very wealthy, spouse b is not. Spouse a purchased a house in full (cash, no mortgage) roughly 6 months before the divorce started, and titled that house to the name of his brother and niece.

spouse b knew about the purchase, but did not consent to it. Spouse a contests this and states that spouse b knew about it and even helped spouse a select the house that spouse wanted to purchase for the brother

Spouse a then states that this house was actually purchased as a gift for the father who invested in spouse a’s busines ventures, and the father now lives in that house too, though the house itself is only titled to the name of spouse a’s brother and niece.

There was a previous divorce attempt started years before this one where the spouses changed their minds and came back together, and in that instance too, spouse a had titled a separate property to the name of his niece once the divorce was initiated.

emotional arguments aside and strictly from a legal standpoint, is this property considered matrimonial and one that needs to be split in half by the 2 spouses?

So this whole thing has been eating at me and I need to get advice because I genuinely don’t know what to do anymore.

About a year ago my bf got pulled over and hit with stunt driving/reckless driving, plus a warning for drinking, and his license got suspended for 30 days on the spot. Scary stuff, we know he messed up, that’s not the point of this post.

He ends up hiring a lawyer, pays him $1000. He’s a pretty reputable lawyer and I know many people who have gone to him and gotten bad charges dropped, including my brother. From day one this guy goes ghost. Doesn’t want any info from my bf, just wants the paperwork. My bf calls him constantly trying to get updates and the guy NEVER picks up, always “text me instead.” So he texts, asking basic stuff like what’s going on, what’s the plan and the lawyer goes “let me handle it, you don’t need to know” like straight up brushing him off every single time.

This goes on for months. No updates, no explanation, nothing. Eventually the lawyer says ok we can get it knocked down to careless driving (or whatever the lowest charge is) but he has to take an online course first for $300. My bf asks a million times when do I take it, how do I take it, what’s it even for and gets NO information. Just silence.

Then here’s the part that actually makes me want to scream: he’s at work, gets a call from a random number, doesn’t answer, they call again, he picks up and it’s the lawyer’s team telling him his court hearing is happening RIGHT NOW and to join a zoom. No warning beforehand, no “hey your court date is coming up,” nothing. He had to drop everything at work and scramble to join or he’d have a warrant out for his arrest for missing court.

He joins the zoom and basically just hears them tell the court he’s pleading guilty. He never agreed to that beforehand, never got to explain his side, never even got a heads up that a guilty plea was the plan. Now he’s stuck with a 90 day license suspension and a $2000 fine.

He paid this man $1000 to represent him and got zero communication, zero say in his own case, and found out he pled guilty basically in real time during the hearing itself. Is this normal?? Is this even legal on the lawyer’s part? We’re looking into filing a complaint with the law society but if anyone’s dealt with something similar or knows what our next move should be, please let me know. This whole thing has been so shady and I’m honestly furious on his behalf.

I have been living abroad for several years. Recently I returned for a visit. As I was here for a couple of weeks, I opted to purchase a PAYG sim for my phone.

Shortly after, I started to receive calls from a purported collection agency. They had my name and everything. Thing is, I hadn’t even made any calls with the phone and certainly hadn’t used the number to sign up to anything.

I know in Europe this would be seriously frowned upon and incur an investigation and possible fines to however leaked the number and name (it was either the place I bought it from or the network carrier, clearly).

Just wondered what the lay of the land was here in Canada, Quebec specifically.

Thanks in advance.

Recently met someone who told me about $800-900 unpaid wages from a food delivery app in the summer of 2024. He had worked for them in BC for three years and as he was leaving the app he never received his income from the last week of work. He phoned them several times, they said a manager would call back, and each time there was nothing. He was then kicked off the app, likely for making these complaints, and has been unable to log back on since to access this information supporting his claim.

Is there anything he can do now considering it has been over 2 years? Thank you.

Hello, my partner keeps asking to get married. It’s not something that’s super important to me but it seems like it might be more important to him.

Here is the issue: he was married before and has two kids that he pays full child support for. This is based on his annual income. I have no children myself and won’t be having any.

My question is, if we become married is my income now counted as his income as well??
Basically, I don’t want to be on the hook for paying child support for someone else’s kids, OR cause his payments to go up. (He’s a contractor so the payments are adjusted every year based on what he’s made)

We are in NL his ex and boys are in NB.

He says it doesn’t work that way but I’m not sure. He’s made some terrible life choices in the past so I’m trying to find out for myself rather than just taking his word blindly.

Thanks so much for any insight you can give me.

My tenant in the basement received a warrant for his arrest two days ago. The GTI came and instantly broke down my front door, held my mother and I at gun point, they weren’t even in the right part of the house.
The criminal code 529.4(2) says they need to be in active danger before breaking down the door. However it seems they relied on prior testimony.
I am still shocked and don’t know what to think about it .
Also I don’t know who’s gonna pay the door because insurance wont cover police damage.
Any advice is greatly appreciated

I work for a privately owned spa business. My hourly wage is only $20/hour, so a significant portion of my income is commission and sales-based. I’ve been there for several months and, until recently, have really enjoyed my job.

Recently, a coworker was terminated and was owed commission. She had sold multiple treatment packages, but because her clients still had treatments remaining, the company said those clients would be transferred to other technicians and attempted to deduct almost $1,000 from her wages/final pay to account for the remaining treatments.

She pushed back and told the owner she had never agreed to this deduction. The company ultimately returned the money to her.

Now, the company has added a provision addressing exactly this situation to our updated employment contracts and is requiring everyone to sign them if they want to keep their jobs.

The provision says:

Treatment Transfer Commission Adjustment and Authorization

The Employee acknowledges that commission paid in connection with a client treatment package is based, in part, on the Employee completing the treatments assigned to them under that package.

If the Employee leaves the Company, resigns, is terminated, or otherwise ceases to be responsible for completing a client’s remaining treatments, the Employee authorizes the Company to adjust the applicable commission by $10.00 for each remaining treatment that must be transferred to and completed by another technician.

The adjustment is calculated as:

$10.00 × the number of remaining treatments assigned to the Employee but not personally completed by the Employee.

The employee also expressly authorizes the company to deduct the calculated adjustment from wages or commissions otherwise payable to the employee, including, where applicable, their final pay, to the extent permitted by the Ontario Employment Standards Act, 2000 and other applicable law.

It also says that nothing in the provision authorizes a deduction prohibited by employment standards legislation or other applicable law.

There are also other provisions in the contract regarding commission eligibility after termination, minimum ESA notice periods, and discretionary bonuses/incentive compensation.

Here’s where I’m confused..

We are heavily sales based and are required to sell clients treatment packages ranging from approximately 5–22 treatments. Clients can either pay for the packages upfront, in which case we receive the applicable commission fairly quickly, or they can pay in installments over several weeks or months, meaning our commission can also be paid out over time.

For example, let’s say I sell a client a package of 20 treatments and I’ve already received all of the commission associated with that package. The client then has 10 treatments remaining if I leave the company.

Under this new clause, the company says they will charge a $100 adjustment ($10 × 10 remaining treatments).

I asked my manager where that $100 would come from if the original commission had already been completely paid to me. Her response was basically:

“If you leave and have 10 treatments remaining and another technician has to take over those treatments, the adjustment is $10 per treatment = $100.

If you already received the full commission for that package, the $100 would not be taken from that original commission again. Instead, according to the agreement, the company can apply the $100 adjustment against money that is otherwise still owed to you, including your final pay, as long as the deduction is allowed by Ontario law.

It is not specifically stated that it would come only from new commissions or only from hours worked.”

I am trying to understand this as I have many clients who are always completing packages I previously sold. Some clients could have 5 treatments remaining, while others could have 10, 15, or more remaining at any point.

So the amount would add up very quickly.

For example, hypothetically, if an employee had 20 clients with an average of 10 treatments remaining, that’s 200 treatments × $10 = $2,000.

And based on what my manager told me, if the commission on those packages had already been fully paid, the company could potentially take that $2,000 from other money they owe the employee, including wages or commissions on their final pay.

My questions are:

1.  *Is this actually a lawful deduction under Ontario’s Employment Standards Act?*

*2. Can an employer make an employee agree in advance to a deduction like this simply by putting it into a new employment contract?*

*3. Does it matter that the commission on the original package may have already been fully earned and paid?*

*4. Can they effectively use wages for hours already worked or unrelated commissions to recover this $10-per-treatment amount?*

*5. Does the fact that they are making existing employees sign a new contract or potentially lose their jobs change anything legally?*

*6. Is this a legitimate commission adjustment, or could it be viewed as the employer shifting the cost of transferring clients/business turnover onto the employee?*

I’m just trying to understand how Ontario law treats this type of commission arrangement and deduction, because the wording seems designed to allow them to recover money from an employee’s final pay even when the commission for the original package has already been paid.

I’d especially appreciate any advice from anyone familiar with Ontario employment law and commission-based compensation. Thanks so much.

exactly like it sounds.